Here's the answers to some of the questions we get asked the most. But if you can't find what you are looking for, please get in touch.
No, you can order just one pie, but the delivery charge of £6 applies to all orders up to £15. Free delivery to the designated postcodes (see below) applies to orders over £15.01.
Unfortunately at this time we can only offer a local delivery service within the following postcode areas: LA1, LA2 (only selected parts – see map for details), LA4, LA5, LA6, LA7, LA8, LA9 and LA1, LA12 (only up to A590 between Newby Bridge & Haverthwaite If you live outside these postcodes you can use our daily Click & Collect service on Mondays to Fridays 9am to 3pm, Saturdays 10am to 3pm.
We do review our delivery routes regularly. We keep customers up to date through our monthly newsletter & social media posts.
If you live outside our delivery postcodes you can still buy our pies if you use our Click & Collect service. Just place your order online. Select the Click & Collect option at checkout and we will contact you to arrange a safe collection time.
Click & Collect service on Mondays to Fridays 9am to 3pm, Saturdays 10am to 3pm.
We currently only provide an overnight nationwide (UK mainland only) delivery for some of our selected raised pies.
We deliver between 4pm and 7pm to the selected delivery routes (see current schedule on the website). Generally, we will email on the morning of delivery to customers confirming our route and expected time of delivery.
These days are subject to change without notice. We will contact you if you have placed an order should we need to change the day of your delivery.
There is a £6 charge for delivery for all orders up to £15. For orders totalling above £15.01 delivery is free.
Because the product we are delivering is frozen there will need to be someone in to accept delivery. All deliveries are made between 4pm and 7pm on the days stated above. If this changes, we will contact you before your delivery is due.
At the moment we are offering a limited range of vegetarian and vegan pies. Unfortunately we cannot cater for other allergies or special diets at this time (eg gluten free). We will update this page and send out a newsletter if this changes.
Yes, however with the current situation of coronavirus we recommend that customers pre-order for delivery or click & collect were possible. If you are visiting us at our kitchen please wear a mask, respect social distancing and use hand gels supplied. We only allow 1 customer in at any one time.
Yes, we were recently inspected and have a 5-star hygiene rating
All our pies can be cooked from frozen. We recommend appropriately 40 to 50 minutes at 180C. If they have defrosted then 30 to 35 minutes. Ovens may vary so just make sure they are golden brown and piping hot all the way through
All the ingredients can be found on each section of each pie, along with any common allergens included. Also when purchasing the pies an ingredients list is provided and a code to each pie.
We’ve taken all necessary measures within our kitchen and maintain our 5 star food hygiene rating. To minimise customer contact we offer a local delivery service to specific “LA…” postcodes and if you message us you can collect you order at a specific time slot. Head here to find out more about our delivery and collection options.